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Warranty

Idea Luce S.r.l. Warranty

5 Years of validity
To further secure your shopping

Idea Luce ensures each lamp, chandelier or piece of furniture from Italian manufacturers or distributors, on sale in its online store www.idealuceonline.com. All products are brand new in every part, having never been exposed to the public, but preserved at best in their original packaging.

But that's not all!

In order to provide the best after-sales experience, Idea Luce warranty extend the 'standard' warranty with 3 more years, without any kind of charge.

Because our goal is your satisfaction!

The warranty protects you from:

- Defects of construction and compliance (by the manufacturer)
- Paint defects (covering problems of this type in the future, also)
- Malfunctions of the electric parts (internal and external)

How to request our intervention:
To request a warranty replacement you must use this form: Form to request a replacement. Idea Luce will promptly contact you in order to inform about the time of replacement which typically varies, depending on availability, from 2 to 30 working days from the request.

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